Question 1

How do I make a booking?

Accepted Answer

Simply click on the BOOK NOW button found throughout our website or if you are already in Zermatt you are welcome to visit our office located in the Viktoria (Coop) Center, across the street from the Zermatt train station. We look forward to flying with you!

Question 2

Do you offer Photos and Videos of the flight?

Accepted Answer

Yes. Your pilot will take photos & video during the whole flight that you can then choose to purchase after viewing back in our office. The footage comes on the original “Micro SD card” from the camera with an SD card adaptor to play on your computer. We also have adapters to load footage directly on to certain smart phones if desired.

Question 3

Are there any age or physical limits?

Accepted Answer

Legally there are no age limits. For small children we generally recommend that the child is old enough to understand what they’re doing and want to fly. For those who are older and looking to check something off their bucket list, with the right conditions it’s possible to fly just about anyone who wants to. If you have a physical handicap, contact us directly and we can work out your options. Until now the youngest passenger we’ve had in Zermatt was 2.5 years old, the oldest was 96. For those under the age of 16 we will require consent from a parent or guardian. In terms of physical fitness all that is required is the ability to take a few quick steps at takeoff. We can generally take passengers weighing up to 120kg (265lbs), though above 90kg (220lbs) we do need to assess weather conditions and takeoff options.

Question 4

Is transport included in the flight price?

Accepted Answer

No. Our prices are for the flight only. Lift tickets are extra and can be purchased at our office or at the lift stations when heading up with our pilots. In the winter season if you have a ski pass, don’t forget to bring it, as that will cover your transport cost. In summer depending on your planned activities in Zermatt, there are various possibilities. Keep it simple and buy a 1 way ticket to your start point or visit zermatt.ch for other options. Make sure you bring your Swiss Pass or 1/2 fare rail pass, to get a 50% discount on lift prices.

Question 5

What about insurance?

Accepted Answer

Every passenger should have their own personal, comprehensive health and accident insurance. If you are from a European country, then your insurance should cover paragliding. In addition to your own personal insurance all pilots that fly for FLYZermatt, have an additional medical coverage from “Generalli” for our passengers. This is valid for unlimited medical costs for up to five years, and covers passengers who don’t have insurance covering paragliding. Visit https://www.shv-fsvl.ch/fileadmin/files/redakteure/Allgemein/Service/Versicherungen/AVB_2018/AVB_Unfall_25.04.2018_DE.pdf for full insurance details. (in German)

FLYZermatt

FAQ

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